* Accepted credit cards: VISA, Mastercard & American Express.
* Business day excludes Saturday, Sunday and Japanese national holidays.
Please take your shoes off at the entrance and before stepping on a tatami mat.
Let’s be polite in artisan’s presence and remove hats and sunglasses in atelier.
There is no tipping custom in Japan. If you want to thank artisan or his family, just say “okini!” (“thank you” in the Kyoto dialect).
Ask the artisan’s permission before taking photos or touching his works and tools.
Please remove your finger rings prior to handling craft items in order not to damage them. Especially be careful with ceramics.
Ask the artisan’s permission before drinking from plastic bottles brought from outside.
In case you’re coming by car or bicycle, please don’t leave your vehicle on the road. Ask artisan about the nearest parking lots.
Don’t be late and respect your appointment time.
Please be polite and refrain from speaking in a loud voice or shouting in the atelier and its neighbourhood.
Here are some comments we have received from our guests.